Shipping policy

Shipping Policy

Thank you for shopping with Forged With Reps. We are committed to delivering your order quickly, safely and efficiently throughout South Africa.

Delivery Areas

Forged With Reps delivers nationwide across South Africa.

At this time, we do not offer international shipping.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

During promotional periods, public holidays or peak shopping seasons, processing times may be slightly longer.

Delivery Times

Estimated delivery times are:

Major Metropolitan Areas (Johannesburg, Pretoria, Cape Town and Durban): 3–5 business days
Regional Areas: 3–7 business days
Remote or Rural Areas: Up to 7 business days

Delivery times are estimates only and may vary due to courier operations, weather conditions, public holidays or circumstances beyond our reasonable control.

Shipping Costs

Shipping costs are calculated automatically at checkout based on your delivery location and the size and weight of your order.

Where applicable, free shipping promotions will be applied automatically at checkout.

Order Tracking

Once your order has been been dispatched, you will receive a shipping confirmation email containing your tracking number (where available).

You can use this tracking number to monitor the progress of your delivery through our courier partner's tracking portal.

Delivery Issues

If your order has not arrived within the estimated delivery timeframe, please contact us at support@forgedwithreps.co.za and include your order number.

We will investigate the matter with our courier partner and keep you informed until the issue has been resolved.

Delivery Address

Please ensure that your delivery address, contact number and email address are accurate before completing your order.

Forged With Reps cannot be held responsible for delays, failed deliveries or additional courier charges resulting from incorrect or incomplete delivery information provided by the customer.

Damaged Deliveries

Please inspect your order upon delivery.

If your parcel arrives damaged, appears to have been tampered with, or any items are missing, please contact us as soon as reasonably possible by emailing support@forgedwithreps.co.za with: